Terms of service

These Terms of Service govern your use of the Auvard website and any purchases made through our online store. By accessing our website or purchasing from Auvard, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose, or violate any applicable laws while using our services.

Products and Availability

We make every effort to display our products, colours, descriptions, images, and pricing as accurately as possible. However, we cannot guarantee that your device's display will accurately represent product colours.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

Pricing and Payment

Prices displayed on our website are subject to change without notice.

Applicable taxes, shipping charges, and other costs will be displayed at checkout where applicable.

We reserve the right to correct pricing errors or inaccuracies and, where permitted by law, cancel or refuse orders affected by such errors.

Orders

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory errors, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Shipping

Shipping times are estimates and are not guaranteed. Most orders are expected to arrive within 1–2 weeks after the order is placed.

Delivery times may be affected by shipping carriers, customs, weather, destination, or other circumstances outside of our reasonable control.

For more information, please refer to our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible returns must be requested within 14 days of receiving the order.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect, except where otherwise required by applicable law.

Intellectual Property

All content on the Auvard website, including branding, logos, graphics, photographs, designs, text, and other original content owned by Auvard, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit Auvard-owned content without permission.

Third-Party Services

Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, and other service providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

Prohibited Uses

You may not use our website to engage in unlawful activity, attempt to interfere with the security or operation of the website, transmit malicious code, collect information about others unlawfully, or infringe upon the rights of Auvard or any third party.

Disclaimer

We make reasonable efforts to keep the information on our website accurate and our services available. However, to the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

Limitation of Liability

To the maximum extent permitted by applicable law, Auvard will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services.

Nothing in these Terms limits liability where doing so would be prohibited by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be posted on this website and will become effective as permitted by applicable law.

Contact Information

Questions about these Terms of Service can be sent to:

support@auvard.com